Potential new designs are evaluated, and undergo rigorous testing to ensure durability and reliability in the field. Our dedicated and highly experienced Certification Department ensures any new design or development meets the necessary regulatory requirements.
Before any of our seats leave the facility, our Quality Control team ensures that every finished product meets the strictest criteria demanded by both Thompson Aero Seating and our customers.
Wide range of innovative, highly efficient and reliable premium seating products.
Bespoke product development – high levels of customisation offered.
Control of the entire product development cycle reducing lead times.
Our key focus is to provide a comprehensive, best in class service to our customers at all times. From the very start a dedicated Programme Manager working alongside a team of designers and engineers provides a central point of contact for our customers and suppliers, guaranteeing the highest standards are applied.
Our dedicated team of Field Service Engineers provide on-site support during the installation phase to enable the important on-time entry into service. Once in-service, customers can then rely on Thompson’s Customer Support Team to provide essential AOG services that guarantee urgent spare parts are processed, despatched and delivered without delay.
By investing in our people, our technology and our manufacturing capabilities we also optimise the control we have throughout a customer program. All Thompson seats are designed, engineered, manufactured and assembled by us at our dedicated facilities in Northern Ireland.